Effective Date: 2025-05-27
Last updated: 2025-06-04
This Privacy Policy applies to the Salis mobile application (“Application”) developed by Optimum Solutions (“Service Provider”) and governs how we collect, use, and share information. By using the Application, you consent to the data practices described in this policy.
You may provide certain personal information during registration or when using specific features. This may include:
Name, phone number, email address
Other optional information for personalized experiences
You can use many parts of the app without registering. However, registration may be required to access certain features.
The Application may automatically collect:
Device type and model
Device ID and IP address
Operating system and browser type Usage data and in-app behavior.
The Application does not collect precise real-time location data of your device.
We may share information with third-party services solely for the purpose of improving our service. These services are governed by their own privacy policies:
We may disclose information: To comply with legal obligations To protect our rights or investigate fraud With trusted partners under confidentiality agreementsYou may:
Our services are not directed to children under 13. We do not knowingly collect information from them. If you believe your child has shared personal data, please contact us for immediate removal.
We implement technical and organizational measures to protect your data. However, no system can guarantee 100% security.
We may update this policy from time to time. Continued use of the app indicates your acceptance of the updated policy. Please review it periodically.
Salis acts as a platform to connect residents with residential complexes. Each complex or service provider on the platform may define its own refund and cancellation policies. Complex-Specific Policies: Refunds for payments made through the Salis app are governed by the specific policy of the residential complex you are interacting with. These policies may vary from one complex to another. Platform Role: Salis and Optimum Solutions do not directly issue refunds. We facilitate the transaction and pass refund requests to the appropriate complex or service provider. Requesting a Refund: If you wish to request a refund, please contact your complex directly. Legal Compliance: This refund policy is provided in accordance with governmental requirements for apps offering electronic payment services
If you have any questions about this Privacy or Refund Policy, please contact us at: 📧developer@optimumsol.net.